世界经理人-商业报道[biz.icxo.com]消息: 以下分享下我个人失败的做单过程…希望能得到各位大虾的帮忙指正,吸取失败教训,再接再厉。
在十月份我们送过样板给这个客户,因为某些技术问题我们的样板rejected 啦,需要重新再送样,但是因为最近开始原材料的价格有很大幅度上调,因为这样客户在这里开始和我们纠缠,但是还是很有合作的诚意的,不过因为我们老板对价格的不让步,或者是我的邮件写是、得实在有够烂的,种种原因导致这个客户就这样的没啦。
整个过程如下:
Dear Vince,
We are sorry to the bad news on the last samples.
You know,I do not mean to argue about the price and quality standard. I just want to point out that we did not receive proper supports for the last trail and that there are communication problems from my side.
Anyway, it is perhaps the best to stop all arguements and move forward.
Most important, before moving forward, I would like to get one issue straight. The message I get from your UK collegue is that he does not want to move forward on the cooperation. He mentioned that: “We are therefore rejecting the samples and do not consider it worthwhile for
Chung Hing to resubmit revised samples.”
If so, we can just stop everything here and save each other a lot of works.
I appreicate vey much if you can let us know Tycos intention on future cooperation.
Best Regards,
Wallen
这样写出去之后客户过两天也回了以下一大段的内容,还送了golden samples给我们作为参考,很够有诚意的啦。