The bigger problem is the AT&T network. In a Consumer Reports study, AT&T’s signal ranked either last or second to last in 19 out of 20 major cities. My tests in five states bear this out. If Verizon’s slogan is, “Can you hear me now?” AT&T’s should be, “I’m losing you.”
Then there’s the Internet problem. When you’re in a Wi-Fi hot spot, going online is fast and satisfying.
But otherwise, you have to use AT&T’s ancient EDGE cellular network, which is excruciatingly slow. The New York Times’s home page takes 55 seconds to appear; Amazon.com, 100 seconds; Yahoo. two minutes. You almost ache for a dial-up modem.
These drawbacks may be deal-killers for some people. On the other hand, both the iPhone and its network will improve. Apple points out that unlike other cellphones, this one can and will be enhanced with free software updates. That’s good, because I encountered a couple of tiny bugs and one freeze. (There’s also a tantalizing empty space for a row of new icons on the Home screen.) A future iPhone model will be able to exploit AT&T’s newer, much faster data network, which is now available in 160 cities.
But even in version 1.0, the iPhone is still the most sophisticated, outlook-changing piece of electronics to come along in years. It does so many things so well, and so pleasurably, that you tend to forgive its foibles.
In other words, maybe all the iPhone hype isn’t hype at all. As the ball player Dizzy Dean once said, “It ain’t bragging if you done it.”